Our customer loyalty program is developed because we appreciate you for choosing us. Being part of our Customer Loyalty Program is very simple (no minimum purchase is require) and below are the five offers (Lifetime Discount, Pre-Order Special Discount, Birthday Gift, Anniversary Celebration, Special Offer, Frequent Buyer Rewards) which you can enjoy:

1) Lifetime Discount
If you have purchased from us for the first time (regardless of amount), subsequently you will enjoy a lifetime 5% discount for all your future purchase here. No minimum purchase(s) require to enjoy this discount, and the discount will be auto-deducted from your total amount during all future checks out. You need not have to constantly keep track of points accmulated, and it's expiry date, and neither do you have to do a re-start again once points are fully utilised.

Please however note that this discount is not valid for item(s) on promotion schemes (like on seasonal sales, pre-order items), Special Offer items for members, and also not to be in use together with other coupons/discount we issue. In addition, this discount will also auto calculate the Customer Loyalty Program pre-order special price when you check-out.

2) Pre-Order Special Discount
Being part of our customer loyalty program entitles you to a 6% or more pre-order discount instead of the standard 5% for some of the selected pre-order items (please note that other discount offer by us are not use in conjunction with the pre-order special discount).

If you are part of this program (based on our records), and have made a pre-order purchase, the amount differences will be refunded back to you via Paypal or any alternative payment method which you preferred.

Note: All pre-order items have a time frame for official release which is set by the manufacturer. We will state this time frame in all our pre-order listings (e.g Deliver by end December). Hence, please take note of the release date before you order. Please also note that all pre-order(s) are not subject to cancellation (after 24hrs when the order has been placed). If you have a change of plan later, we will change the amount you paid into store credit (which can be for future use) or exchange for another item (if the exchange amount is of a lesser amount, we will refund you the excess).

If you have order other existing item(s) together with the pre-order items, we will send out the existing item(s) first, so as to shorten your waiting time. The pre-order item(s) will be send out immediately once they are officially available. Shipping cost will not be any higher though we are sending in batches, because shipping discount is already calculated during your checkout. Only TWO shipments can be done in such arrangement (e.g parcel 1 - existing item, parcel 2 - March and April Pre-Order). However, when pre-order items are purchase during our sales period, under other discount program (e.g 2together Discount) or release within the same month of your existing orders, we will combine all orders and send in one or at most two shipments.

3) Birthday Gift
We are happy to present you with a Gift Coupon for items purchase on our website, for your birthday. This birthday gift coupon is offered to both repeat buyers or newly sign up users (you need not have purchase anything before with us), and will be sent via email near to your birthday. You may use this Gift Coupon to purchase anything from our website with no minimum purchase required, to enjoy savings.

4) Anniversary Celebration
An anniversary celebration special discount coupon will be email to you, after one year from your last purchase. No minimum purchase is require to use this coupon. 

5) Special Offer
Members will enjoy an exclusive special price and/or priority purchase for certain products (rare/limited) under the Special Offer. Emails will be send to members only for Special Offer products.

6) Frequent Buyer Rewards
To reward your continuous support, if you have bought more than a certain amount from us within one year (starting from date of purchase), you may enjoy various rewards such as free items from our website, gift coupons, increase discount (instead of the standard 5%) for next purchase, free shipping (dependable on items purchase, and shipping amount will be refunded). To enjoy this reward, you need to purchase at least USD600 onwards (excluding shipping) from us within one year. Each reward is based on the total amount accumulated. We will inform you via email if you are eligible for this reward.